Shipping Policy
Last updated: March 23, 2026
Shipping Methods & Rates
We offer the following shipping options for orders within the United States:
Standard Shipping
Cost: $5.99 (FREE on orders over $59)
Delivery Time: 5-7 business days
Express Shipping
Cost: $14.99
Delivery Time: 2-3 business days
Free Shipping
We offer free standard shipping on all orders of $59 or more within the contiguous United States. Free shipping is automatically applied at checkout when your order meets the minimum threshold.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also contact us at contact@kwnovamarketfitness.com for order status updates.
Shipping Restrictions
Currently, we only ship within the United States, including Alaska and Hawaii. Please note that delivery times to Alaska and Hawaii may be longer than the estimated timeframes listed above.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us within 48 hours of the expected delivery date (for lost packages) or within 48 hours of receiving a damaged package. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
For shipping-related questions:
- Email: contact@kwnovamarketfitness.com
- Phone: +1 (283) 201-3455
- Address: KW Nova Market LLC, 2520 Dorothy Ave NE, Canton, OH 44705-3634, United States